BackBusiness Systems Analyst
@ VieMed
Essential Functions and Responsibilities
- Conduct thorough research on software systems to understand current functionalities and the implications of proposed changes.
- Analyze operations to identify opportunities for process automation.
- Lead the charge in meetings and documentation related to VieMed’s Change Management lifecycle.
- Document the scope of software update requests through detailed research.
- Capture and document business requirements and process management workflows.
- Translate business needs into specific, comprehensive functional requirements for the project team.
- Ensure close collaboration with project teams, validating that all requirements are addressed.
- Oversee vendor and service provider performance to ensure standards of quality and service are met, reporting any deviations promptly.
Qualifications:
Knowledge, Skills, and Abilities:
- Preferable experience with healthcare applications such as DME, EHR, Salesforce, call center solutions, and medical billing software.
- Comprehensive understanding of application functionalities, supported products/services, and business processes.
- Knowledge of application security, user roles, data import/export, and storage.
- Familiarity with the integration and security aspects of associated applications.
- Understanding of data field definitions and database structures of applications.
- Awareness of compliance standards related to the supported products and services.
- Ability to develop and maintain detailed application administration documentation.
- Working knowledge of business process mapping and project management.
- Expertise in assigned core business applications.
- Exceptional communication skills in English, both verbal and written.
- Strong interpersonal skills, with the ability to engage with diverse personalities.
- Proficient in facilitating group meetings and conducting interviews, listening, observing, and modeling.
- Advanced PC skills, including MS Outlook, Excel, Word, PowerPoint, and Visio.
- Excellent analytical, problem-solving, and organizational skills.
- Ability to manage multiple projects simultaneously and work with minimal supervision.
- Commitment to providing outstanding service to VieMed members, both internal and external.
- Minimum 4 years of business analysis experience within a mid to large-sized organization and/or consulting.
- Bachelor's Degree in Computer Science, Business Administration, or a related field is required; relevant experience may be considered in lieu of degree.
- Familiarity with the HealthCare industry is strongly preferred.
- Project management experience is highly valued.
- Experience with Open Solutions applications is advantageous.
- At least one year of experience supporting critical application software (both on-premise and SaaS) is required.
How to Apply:
Apply online at https://www.viemed.com/company-information/#careers
Visit Site to Apply
Location: Lafayette, LA
Date Posted: April 15, 2024
Application Deadline: May 13, 2024
Job Type: Full-time